Alizea Yachting Privacy Policy

When you message us to arrange a charter for our yachts and boats, we collect your name, contact details, preferred charter dates, and duration. We also record your vessel preferences across our fleet ranging from 33 ft to 164 ft, guest counts up to 90 guests, and optional add-ons like jet skis, catering, or drone coverage. No passport or ID is needed to board our vessels, so we do not ask for or store official identity documents. To confirm a booking date, a 30 % deposit is required, and we keep transaction records confirming that your payment has been received.

Our website, boatrentalindubai.com, uses basic cookies and analytics tools to understand how visitors interact with our pages. These cookies track technical information such as your browser type, device details, and pages visited. This data helps us improve site performance and ensure accurate pricing information, reflecting our all-inclusive AED rates with VAT. Cookies do not store personal identification or financial information. You can disable cookies at any time through your internet browser settings, though some basic site functions may rely on them to function properly during your session.

You have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or ask for the deletion of your personal records. If you wish to exercise any of these rights or have questions about how we handle your booking details, please contact us directly. We do not maintain phone lines, email support, or postal addresses for privacy requests. All communication regarding your personal data or active vessel charters is handled exclusively via the WhatsApp chat button available on our website.

We use your details exclusively to manage your yacht rental and provide services during your trip. This includes confirming your 30 % deposit, dispatching licensed captain and crew, organising fuel and inclusions, and setting up requested options such as fishing tackle, sound systems, or car transfers. If weather conditions do not allow sailing, we use your contact details to arrange a new charter date or process your refund according to your choice. We also use your contact details to reply to your chat enquiries within 15 minutes between 9:00 and 23:00 GST daily.